Contact & Support

We’re always here to help — choose the best way to reach us or explore our FAQs below.

New to Finance Direct?

Send us your questions or ideas — we’ll respond within 24 hours.

Email Us

Have an account?

Already a member? Contact us directly through your dashboard.

Log In

Want to partner?

Let’s discuss partnership opportunities and collaborations.

Media inquiry?

Our communications team will respond to press questions quickly.

Email Media Team

Frequently Asked Questions

Finance Direct is a global platform offering secure and fast international transfers.

Most transactions complete instantly, but may take up to 24 hours depending on the receiving bank.

You’ll need a valid ID, proof of address, and a verified email address.

Yes, we support over 50 countries and currencies worldwide.

We use industry-standard 256-bit SSL encryption and comply with all major financial regulations.

If your transfer hasn’t been processed, you can cancel it through your dashboard or contact support.

We accept debit/credit cards, bank transfers, and major digital wallets.

Upload your government ID and proof of address in your account verification section.

Our fees are transparent and shown before confirming any transaction.

Log in and click 'Help' to start a live chat with our support team 24/7.